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Retrieve Password without email

If you DID NOT provide an email when you registered please call:
BC Hydro 1-877-461-0161 (select option 2)

Retrieve Password using email

If you provided an email when you registered you can retrieve your password using the form below.
Enter either your User ID or Password to retrieve your secret question.

Retrieve Password
User ID:
Email Address:
Enter your User ID or email address above
Click above to retrieve the secret question you provided
when you registered.